
Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.

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Massage Software & App
Spa App & Spa Software
Massage Software & App

Calendar
Stay Organised
View multiple massage therapists’ schedules on one screen. Conveniently change your availability anytime and reschedule appointments when necessary.
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Online Booking
Get Booked & Paid 24/7 from any Device
Give your clients the opportunity to schedule their next massage when it's convenient for them. Get booked on the Vagaro App, Vagaro.com, Yelp, Facebook, Instagram or on your own website via our Booking Widget.



Couples Massage
Better Together
Booking two service providers at the same time has never been
easier! Simply create a service bundle and require both services to be
performed simultaneously.

Email, Text, Push Notifications
Stay Informed
Vagaro sends you and your clients email, text, or push notifications. Be in the know when someone books or reschedules with you, and make sure your clients never miss another massage.
Learn MoreCustomer & Business App
The Vagaro App allows clients to book with you 24/7.
The Vagaro Pro App allows you to schedule clients & staff, send automated reminders & emails, sell products & packages and charge credit cards—from anywhere!
Clients & Business App
The Vagaro Pro App allows you to schedule clients & staff, send automated reminders & emails, sell products & packages and charge credit cards - from anywhere!

Forms
Be Data Driven
Create custom forms or use a template to quickly get started. Build intake forms, liability waivers, customer surveys, and more. Send forms out via Vagaro's email marketing, embed them in your website, share the link, or require a form to be filled when booking a massage. Completed forms will automatically save to your customers' profiles.
Learn MoreMassage Therapy SOAP Notes
Keep Precision Records
Each SOAP note is automatically tied to a customer profile. You can create a new SOAP note or edit an existing note. SOAP notes can be referenced at any point and can be updated by employees as needed.
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HIPAA Compliant
Vagaro is in compliance with the Health Information Portability and Accountability Act's (HIPAA) Privacy Rule, Security Rule and Omnibus Rule. If your business handles electronic protected health information (e-PHI), you must implement security protocols and privacy policies in your business practices which adhere to HIPAA's compliance guidelines. Vagaro is proud to provide a fully HIPAA-compliant software system to your business and clients.
Point of Sale
Get Integrated Payment Processing
Process payments from your desktop or your mobile device within the same system you use to manage everything else. We've got all the hardware you need: cash drawers, scanners, and credit card readers.
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Customer Tracking
Create a Personal Experience
Know your clients. Have their allergies, pain points, birthdays and much more at your fingertips. Look up their previous & upcoming appointments, purchases & gift certificate balances. Use our security settings to decide who has access to information.
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Packages & Memberships
Amplify Your Selling Power
Create membership categories and design tailored massage packages. Sell memberships & packages online and enable autopay to bill your clients at a set frequency.
Learn MoreReports
Track Your Results
Configure your dashboard to get key metrics at a glance. Keep track of the details by running customisable reports on your sales, bookings and client retention.
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Custom Massage Studio Websites
Be Authentically You
Use Vagaro’s custom website builder to craft a responsive website that mirrors the style & brand of your massage therapy business. Your customers can book massages, read your reviews, buy products & gift certificates. Showcase your photos, bio and much more.
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